There have been rare cases when the Govt. officials have not released water (typically 5 such instances in 365 days). Since Rafting activity cannot be conducted under these circumstances, the charges collected for Rafting only will be completely refunded. It is not possible for us to refund the charges collected for Transport, Food, Accommodation or any other adventure activity, under any circumstances.
All the rates of activities in the packages are discounted and are not charged as per rate card. Hence the refund if any will also not be as per rate card.
Following are the Cancellation charges to be paid on cancellation of trip:1) 7 days in advance : No Cancellation Charges